Return and Exchange | LBL

Return and Exchange

Refunds, Returns and Exchanges
 
#I WANT TO RETURN 

 

  • FAULTY ITEMS: Please email us at: LBLMenswear@yeah.net or drop us an online message, including your order number, describe the issue, and please attach photo(s) showing the fault.

 

  • DO NOT LIKE ITEM: Please email us at: LBLMenswear@yeah.net or drop us an online message, including your order number and tell us the reason for return.

 

  •  ITEM DOESN'T FIT: Please email us at: LBLMenswear@yeah.net or drop us an online message, including your order number, the measurements of the garment you received and the size on the package or garment.

*Please DO NOT return parcels to the address on the package. Returns will only be taken if they are shipped to the address which provided by Customer Service.

 

#RETURN POLICY

 

  • Items may be returned within 14 days of delivery.
  • Items must be in original unworn condition (of course you may try the garment on, but do not wear it outside).
  • Any items which are found to have make-up stains on the garment will not be refunded. Shoes must be tried on indoors and must not show any signs on wear.
  • If you have chosen the wrong size/color or do not like the item (item is not faulty) please contact us to arrange a return. You are responsible for all shipping charges incurred on returned/exchanged merchandise.
  • If your garment doesn't fit please contact us telling us the bust/waist/length measurements of the item you received and the size on the label or package. We ask that you check measurements carefully before purchase so we will deal with this on a case by case basis. As noted in the listings, garments are measured by hand, so please allow for a possible small difference to the chart.
  • Orders must be returned with a tracking or reference number and your order number written clearly on the outside of the parcel.
  • We will process your exchange or refund once we have received the item(s) at our international returns facility.

*Please contact us BEFORE you return any goods. DO NOT return parcels to the address on the package as this is our shipping agent and they will NOT return packages to us.

 

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Got any other questions that we haven’t covered here?
Just drop us an online message on the LIVE - CHAT box below
OR
Email us at:  LBLMenswear@yeah.net 
 We’ll get back to you as quickly as possible!